Services A-Z (98)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Academic & Personal Web Publishing

Web publishing for academic and club websites on web.colby.edu

Academic Consultation Services

Consult with Academic ITS to identify and receive support for technology in teaching and scholarship.

Academic Evaluations

EvaluationKIT is used for course and coach evaluations

Adobe Creative Cloud

The following Adobe products are available through ITS Support Center. Colby has a campus-wide license for Adobe, which is available on college-owned machines only

Aerial Image Capture

Use drones to capture aerial images and other data

ArcGIS

ArcGIS is a geographic information system (GIS) for working with maps and geographic information

Asset Verification

Verify ownership and use data associated with assets

Audio & Visual Digitization

Convert older media formats to modern digital formats

Audio Recording

Record audio in the sound isolation booth.

Audio Synchronization

Dante transforms audio connectivity

AV Upgrade Consultations

AV Upgrade Consultations

Awards Management

The Blackbaud Academic Works solution serves as the catalyst to improve student access to scholarship funds, enhance cross-functional visibility throughout the scholarship process, and revolutionize donor reporting.

C

Cell Phones

Cell Phones

Classroom Technology

Classroom related technology support

Clearpass

A network access control that manages device access over the Ethernet

Colby Apps (Email...)

Colby Apps provides a fully integrated email and calendaring solution with automatic mobile synchronization of email and calendar to handheld devices.

Confluence / Wiki

The College wiki that can be used for documentation, course pages, departmental sites and personal spaces.

Consultation & Software Integration

Consultation, Integration, & Implementation Support for acquiring software from third-party vendors

Copiers

Campus copiers

D

Data Visualization

Support related to hardware and software specifically for data visualization

Device Encryption

Device encryption via Symantec

Digital Signage

Digital display service that uses DIgital Display workflow to manage flow.

Directory & Profile Pages

Directory & Profile Pages

Dispatch Software

Cloud service allowing Colby Security to manage incidents and service requests

E

End User Workstation Backup

Crashplan is a tool used to backup personal files/folders

Equipment Loan

Requests for borrowing hardware (computers, peripherals, adapters, etc)

Event Support

Technological and production support for campus events

Events Management System (EMS)

Colby College uses EMS for our campus event system

F

Fabrication & Virtual Reality

Mule Works offers 3D printing, laser cutting, & virtual reality experiences.

Fax Services

RightFax is the Colby fax server solution.

File Sharing & Storage

Local & Cloud Multi-Protocol File Sharing

G

GIS and Spatial Analysis

Create, visualize and analyze spatial data using a geographic information system (GIS)

H

Hardware Maintenance

Requests related to hardware maintenance for college-owned devices that are broken or not working as intended.

Hardware Relocation

ITS can assist with relocating Colby-owned technology hardware.

Hardware Removal

Submit a request to have technology removed for reuse or disposal

Hardware Request

Hardware Requests

High Performance Computing

Support related to access to or use of HPC resources

I

Information Security Awareness and Training

Departmental and New Hire end user security training

Information Security Incident Handling

Response to Information Security incidents

iPad and iPad Apps

iPad user support and training

ITS Support Center

L

Learning Management System

Colby uses Moodle as its Learning Management System

Lighting Management

Quantum View by Lutron is a lighting management tool empowering users.

Lost or Stolen Device Recovery

Colby ITS can assist in tracking a lost or stolen device.

M

Malware

Malware (a portmanteau for malicious software) is any software intentionally designed to cause damage to a computer, server, client, or computer network.

Mathematica

Mathematical symbolic computation software

MATLAB

MATLAB (matrix laboratory) is a multi-paradigm numerical computing environment and fourth-generation programming language

Media Equipment Loan

Specialized media production equipment is available for student projects.

Mobile Device Set Up

Getting your mobile device connected

Multi-Factor Authentication

Multi-factor Authentication (MFA) Support

MyColby Portal

The Colby College Portal "myColby" is for students, staff, faculty & parents.

N

Network Access

Connecting to the Colby network and the Internet

NVivo

Qualitative and mixed methods research software

O

Office Phones

Setup and Use of Office Phones

Official Colby Web Publishing

Web publishing on www.colby.edu

Official Notices

Official Notices are messages that are targeted towards specific audiences.

Online Surveys and Forms

Create custom surveys and forms with easy-to-use tools.

Online Training

Lynda.com online learning platform

Online Video Platform

Kaltura is an all-in-one tool for recording, editing, and distributing videos.

P

Parent Accounts

Students can grant each parent access to their financial and/or academic information.

Parent Password Management

Retrieve or Change a Parent Password

Password Management

Set password, change password, ITS password management

Peripheral Device Support

The ITS Support Center provides assistance with installation and maintenance of peripheral devices

Phishing

Report incidents of phishing or other fraudulent e-mail activity

Policy Adherence and Risk Management

Policy Adherence and Risk Management

PowerFAIDS

PowerFAIDS is CollegeBoard software that automates every task in your Admissions financial aid and Student financial services process.

Printing - Black & White

Print services

Printing - Color

Pharos print services

Printing - Posters

Large Scale Printing

R

Request a Printer

Get Assistance procuring a printer for your department or individual use.

Request assistance troubleshooting a printer issue.

Having issues setting up, configuring, or simply can't print?

Request the Schupf Lab

Support related to using the Schupf lab and its visualization wall in Olin 019

Research Computing Planning & Consulting

Don't know where to start? Start here.
Any support with planning for research projects, including hardware, software, and data.

Research Instrumentation

Support related to machines that interface with research instruments

Research Software

Access to, installation of, or troubleshooting of software on a computer

S

Scanning

Scanning of prints, photos, slides, and documents.

Sibelius

Scorewriter software

Software Requests

Software Requests for faculty, staff, classrooms, and mobile devices

SpectrumU - Mobile Device

Steps for streaming television on a mobile device

SpectrumU - Roku Player

Steps for streaming television on a Roku player

SpectrumU - Web Browser

Steps for streaming television in a web browser

SPSS

Statistics software

Stata

Data management software

Stock Video / Audio Footage

T

Teaching Labs

Issues related to machines and desktop images and software for computers in teaching labs

U

Using the Service Catalog

Learn how to use the Service Catalog and create support tickets

V

Venue Information

Event venues & auditoriums

Video & Web Conferencing

Video conferencing and Web conferencing Service

Video Recording

Methods for video and lecture capture

Virtual Environments

Virtual compute environments for classroom use

Virtualization & Containerization

Support related suites of software with multiple dependencies and cross-compatibility issues,
both research and teaching

Voting Management

Web based election and voting system

VPN

Virtual private network allows access to restricted systems and off-campus access to the network.

W

Web Browser

Application for browsing web pages on the Internet.

Web-Based Research Services

Support related to softwares that have a web-based interface (including RStudio), for both research and teaching

Wireless Network

Colby Access, Colby Guest Access, and eduroam

Z

Zoom

Zoom is a widely-available video conferencing tool.

Zoom webinar request

Our office can create and staff a webinar to your specifications.