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Knowledge Base
Categories (16)
Getting Started @ Colby
Getting Started at Colby helps guide individuals through initial setup of particular services
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Help & Support
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Accounts, Email & Calendar
Accounts, directory and profile information, password management, video/web conferencing, E-mail and online collaboration tools
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Business and Administrative Systems
Portals, forms, surveys and consulting services for business and administrative applications
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Event A/V Support
Technological and production support for campus events and general audio/visual consultation
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Information Security
Secure computing policies, practices and training, device encryption and multi-factor authentication
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Internet & TV
Wired and wireless network access, VPN services and streaming television service
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Phone & Mobile
Office phones, desk phones, mobile and cell phones
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Printers Copiers & Scanners
Printers, copiers, scanners, poster printing and facsimile (fax) services
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Research Computing
Advanced computing for research, high performance computing (HPC), instrumentation, data visualization and research software
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Backup & Storage
File sharing and storage, device and file backup for workstations
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Software & Hardware
Software library, hardware and software requests
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Teaching & Learning
Academic consultation services, classroom technology, teaching labs, survey tools, data visualization, photography, video and, GIS services
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Web Publishing & Development
Academic and personal web publishing on www.colby.edu and web.colby.edu
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How-to Articles
Articles designed to assist users in self service
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Converting a former Colby Student to Employee
How to create an account for a former Colby Student who has been hired to work at the college.
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Articles (6)
Apporto - Faculty Resources
Apporto - Student Resources
Connecting to CARS with a Secure Connection
This article shows you how to access the CARS platform from a Windows computer with the use of the Secure Shell Client application
Exporting Your WordPress Site
General Computer Maintenance: Data Storage
How you organize the data on your computer can be very important and warrants special attention. This is a guide on how to organize your computer.
Leaving Colby: E-mail
An Overview on how Information Technology Services (ITS) can help you transition from your Colby e-mail to a non-Colby e-mail address.
Additional Resources
Popular Articles
Printer Set Up
Multi-Factor Authentication in Okta
Change or Reset Your Password
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Installing a Public Printer for non-Colby macOS Computer
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CARS/CX SSH Proxy (cx-login.colby.edu)
Learn Google Apps
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Apporto - Student Resources
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