Knowledge Base

Categories (16)

Getting Started @ Colby

Getting Started at Colby helps guide individuals through initial setup of particular services
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Help & Support

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Accounts, Email & Calendar

Accounts, directory and profile information, password management, video/web conferencing, E-mail and online collaboration tools
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Business and Administrative Systems

Portals, forms, surveys and consulting services for business and administrative applications
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Event A/V Support

Technological and production support for campus events and general audio/visual consultation
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Information Security

Secure computing policies, practices and training, device encryption and multi-factor authentication
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Internet & TV

Wired and wireless network access, VPN services and streaming television service
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Phone & Mobile

Office phones, desk phones, mobile and cell phones
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Printers Copiers & Scanners

Printers, copiers, scanners, poster printing and facsimile (fax) services
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Research Computing

Advanced computing for research, high performance computing (HPC), instrumentation, data visualization and research software
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Backup & Storage

File sharing and storage, device and file backup for workstations
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Software & Hardware

Software library, hardware and software requests
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Teaching & Learning

Academic consultation services, classroom technology, teaching labs, survey tools, data visualization, photography, video and, GIS services
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Web Publishing & Development

Academic and personal web publishing on www.colby.edu and web.colby.edu
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How-to Articles

Articles designed to assist users in self service
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Converting a former Colby Student to Employee

How to create an account for a former Colby Student who has been hired to work at the college.
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Articles (6)

Apporto - Faculty Resources

Apporto - Student Resources

Connecting to CARS with a Secure Connection

This article shows you how to access the CARS platform from a Windows computer with the use of the Secure Shell Client application

Exporting Your WordPress Site

General Computer Maintenance: Data Storage

How you organize the data on your computer can be very important and warrants special attention. This is a guide on how to organize your computer.

Leaving Colby: E-mail

An Overview on how Information Technology Services (ITS) can help you transition from your Colby e-mail to a non-Colby e-mail address.