Popular Services

Learn how to use the Service Catalog and create support tickets


Colby offers access to some fitness and athletics facilities for spouse/dependents of current Colby employees


Colby Apps provides a fully integrated email and calendaring solution with automatic mobile synchronization of email and calendar to handheld devices.


Software Requests for faculty, staff, classrooms, and mobile devices


A listing of each available classroom space on campus with technology information and a 360 view


Event venues & auditoriums


Multi-factor Authentication (MFA) Support


Request ITS assistance with software updates and upgrades.


Set password, change password, ITS password management


Specialized media production equipment is available for student projects.


PaperCut is the primary method for students and personal machines to print to. It will eventually replace Pharos and Windows print servers.


Where should I put stuff? Google, my local drive, or filer.colby.edu (Network Accessible Storage)


VPN

Virtual private network allows access to restricted systems and off-campus access to the network.


Support related to software that is hosted on campus and made available via web-based interfaces for both research and teaching.


Access to, installation of, or troubleshooting of software. (Other than the HPC!)


Malware (a portmanteau for malicious software) is any software intentionally designed to cause damage to a computer, server, client, or computer network.


Connecting to the Colby network and the Internet


Adobe Creative Cloud is a suite of products and services which support creating and managing digital and print content.


Colby College uses EMS for our campus event system


Local & Cloud Multi-Protocol File Sharing


Issues related to machines and desktop images and software for computers in teaching labs