Articles designed to assist users in self service

Articles (6)

Call Queue Analytics and Reports - Guide for Admins

A guide on how Call Queue Admins can find their analytics and reports for their Call Queue.

How-to Change Desk Phone's Display Name

Change your display name on your Zoom desk phone

How-to Change What Devices Zoom Phone Rings On

How to change what devices Zoom Phone rings on

How-to Setup Voicemail on Zoom Phone

A guide for setting your personal voicemail and how to view your voicemails in Zoom.

Managing a Call Queue - Guide for Admins

How-to guide for managing Zoom Phone Call Queues

Using a Call Queue - Guide for Members

How-to guide for using Zoom Phone Call Queues