Articles designed to assist users in self service

Articles (6)

Connect to Colby apps with Remote Desktop on Windows

How to connect to streamed apps on Windows. Requires VPN access.

Connect to Colby apps with the Windows app on Mac

Installation of Windows App on Mac using the Colby Self Serve application.

Creating a PDF

Portable Document Format (PDF) files are great because they act as electronic versions of printed pages. This is a guide on creating them on both Mac and Windows Computers

Installing Citrix Workspace

This KB describes how to install Citrix Workspace

Starting client policy retrievals for Colby managed Windows Computers

Manually initiating a policy retrieval ensures a managed computer receives the latest software deployments and configuration settings from organization servers

Syncing Windows computer policies in Software Center

Synchronizing policies allows a Colby Windows managed computer to check with server servers for new software deployments, updates, or operating system upgrades. This guide provides the instructions for a user to manually initiate this check