Qualtrics FAQs

Qualtrics is an industry-leading online survey platform that provides an easy way for faculty, staff, and students to create online surveys and analyze the results. Qualtrics online support offers a plethora of information to help you get started with survey creation, survey dissemination, and reporting options.

Frequently Asked Questions

• Survey - Basic Overview
• Creating a Survey
• Creating Questions
• Survey Distribution
• Data and Analysis Basic Overview
• Working with Reports
• Capture Respondent Metadata
• Using the Qualtrics Offline App
• 7 Tips for Writing Great Questions

Get Help

Support for Qualtrics will be handled in three main ways:

1. Self-support – using the excellent video tutorials and text documentation offered at Qualtrics University you can find answers to most of your questions.
2. Qualtrics Users’ Group – ITS organizes a group of like-minded individuals that will meet once a semester to discuss issues, answer questions and offer tips on using Qualtrics.
3. Best effort support – if neither of the first two options successfully gets you what you need, Academic ITS will do its best to answer your questions.  Please email us at support@colby.edu for more assistance.

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