Internet and Software Security

  • Regularly check for and download software updates
  • Employ anti-virus software
    • Ensure that it is actively running on your system
      • College-owned computers have Crowdstrike anti-malware software installed to automatically identify and quarantine threats observed on your computer. If you experience issues with an application or process quarantined by Crowdstrike please contact the ITS Support Center at support@colby.edu or 207-859-4222.
    • Real time scans of applications, memory, and file access activities are automatically performed via the Crowdstrike agent.
  • Delete (never respond to) unsolicited e-mails or any messages from an unknown sender or source
  • Never send account or password information through e-mail or chat/instant messaging
  • Never click an a web link in an unsolicited or unknown e-mail, even if it appears to be from a legitimate source (such as a greeting card or retail company).
  • Never forward virus or other warnings to people other than support as the warning may actually be a hoax
  • Never download files (through a web browser or other means) or open e-mail attachments unless you are sure of the provider/source and the contents
  • Never connect a USB or other mass media device (CD or external hard disk) from an untrusted source, doing so can potentially introduce malware onto your system.
  • Do not click on web browser popup windows unless from a trusted source
    • Activate popup blockers within all browsers and only grant permission to trusted sites
    • Contact ITS if you constantly receive popups or any other browser behavior problems (such as a changed homepage or bookmarks). Contact the ITS Support Center at support@colby.edu or 207-859-4222.

Details

Article ID: 140848
Created
Mon 8/1/22 10:18 AM
Modified
Mon 9/25/23 2:49 PM