Signing Into the CrashPlan App

Windows

1. Click the Start menu and type CrashPlan
2. Double-click the CrashPlan app from the list
3. At the sign-in prompt, enter your Colby standard email address (this should NOT be your email alias)
   
   
    
4. Proceed through Okta prompts
   
   
    
5. If sign-in was successful, Your default web browser will show a successful sign-in
   
   
    
6. Launch the CrashPlan app once again.  A similar window will display as CrashPlan synchronizes the computer with the backup server
   
   

If you encounter any issues email support@colby.edu or call 207-859-4222

macOS

1. In Finder, navigate to the Applications folder
2. Locate and double-click the CrashPlan.app
3. At the sign-in prompt, enter your Colby standard email address (this should NOT be your email alias)
   
   
    
4. Proceed through Okta prompts
   
   
    
5. If sign-in was successful, your default web browser will show a successful sign in
   
   
    
6. Launch the CrashPlan app once again.  A similar window will display as CrashPlan synchronizes the computer with the backup server
   
   

If you encounter any issues email support@colby.edu or call 207-859-4222